FAQs
Once your order is shipped, you’ll receive a confirmation message
with a tracking number and link to track your package in real time. This will
be sent to your registered number and email.
Yes, we offer free standard shipping on prepaid orders over Rs
750. You may refer to our shipping
policy here - https://theearthcollective.in/policies/shipping-policy
Yes we have Cash on Delivery (COD ). For COD orders shipping
charges are fixed at Rs.100 for all orders. For any order below Rs.500, COD is
not available. You may refer to our COD policy here - https://theearthcollective.in/policies/shipping-policy
Delivery times varies from 5 to 7 days after shipping depending on your location.
Yes we do have express shipping that is chargeable. Please contact our team on +91 9903276567.
Yes we do have international shipping which is chargeable. Please contact our team on +91 9903276567 or customercare@theearthcollective.in
if you would like to place any order to be shipped outside of India
Please contact us immediately if you need to change your shipping address. Once the order is processed or shipped, changes may not be
possible. Please contact our team on +91 9903276567 or customercare@theearthcollective.in
We don’t accept return on as this is a personal care item. However if there is any concern with your order like damaged product or incorrect product please contact our team on +91 9903276567 or customercare@theearthcollective.in
To know more about our refund policy please click here –https://theearthcollective.in/policies/refund-policy